Payment Policy

FoundPixel accepts the following secure payment methods through our trusted payment partners:

All prices on our website are listed and charged in U.S. Dollars (USD). If you are paying from another currency, your bank or card issuer will apply the applicable exchange rate and any foreign transaction fees.

By submitting your payment information at checkout, you represent that:

• You are the authorized user of the payment method
• The information you provide is accurate and complete
• There are sufficient funds or available credit to cover the total purchase amount

FoundPixel reserves the right to verify payment information and contact you before processing an order if any details appear inconsistent or suspicious.

Your payment method is charged at the time your order is placed. If we are unable to fulfill all or part of your order, we will refund the unfulfilled portion to your original payment method.

FoundPixel takes the security of your payment information very seriously. All transactions are processed through PCI DSS-compliant payment providers, and your details are encrypted using industry-standard SSL technology.

We do not store your full credit card number, CVV, or PayPal login credentials on our servers. Sensitive payment information is handled exclusively by Stripe and PayPal.

Applicable state and local sales taxes are calculated at checkout based on your shipping address and applicable laws. The tax amount will be displayed on your order summary before you complete your purchase.

If your payment is declined, we recommend the following steps:

• Verify that your billing address matches the address on file with your card issuer
• Confirm that your card has not expired and has sufficient funds or credit
• Try an alternative payment method, such as PayPal or a different card
• Contact your bank or PayPal to identify any holds or restrictions on your account

To protect both our customers and our business, FoundPixel may perform fraud checks on suspicious orders. We reserve the right to cancel any order that fails verification.

In such cases, any authorization will be voided and funds returned according to the timelines of your payment provider.

Refunds are issued to the original payment method used at the time of purchase. Refund timelines depend on your bank or payment provider and typically take 5 to 10 business days to appear on your statement.

We encourage customers to contact us directly before initiating a chargeback with their bank or PayPal. Many issues can be resolved quickly through our customer service team.

For any questions regarding our Payment Policy, please contact us directly — we are happy to help.